A view of the future state of the organization or department. It is an "ideal" picture of what the organization wants to become, as viewed by customers and employees. #BusinessAlignment #OrganizationalChangeManagement #Leadership
The middle of three levels of planning and delivery (strategic, tactical, and operational). Tactical activities include the medium-term plans required to achieve specific objectives , typically over a period of weeks to months. #BusinessAlignment #OrganizationalChangeManagement
A careful method or plan. #OrganizationalChangeManagement #ITSM #BusinessAlignment
(1) The process responsible for controlling the lifecycle of all changes. The primary objective of change management is to enable beneficial change with minimum disruption to IT services. A defined change management process minimizes interference and irregularity in customer service levels...
2 Comments - no search term matches found in comments.
A set of values that is shared by a group of people, including ideas, beliefs, and practices. Organizational culture is the set of values and norms shared by people within an organization. It is often considered to be the largest barrier to organizational change, and a challenge to change...
Responsible, Accountable, Consulted, Informed. Most often used in a table or matrix showing which persons or roles are in each category: Who is responsible, who is accountable, who is consulted, and who is informed. #OrganizationalChangeManagement #ProcessImprovement #BusinessAlignment ...
Forecasting that goes beyond purely statistical techniques and encompasses what people believe is going to happen. It is in the realm of intuition, market research, and executive opinion. #ProjectManagement #BusinessAlignment #WorkforceManagement #People #OrganizationalChangeManagement
The method used to achieve business process re-engineering; the examination and reconstruction of processes. #Processes #ProcessManagement #OrganizationalChangeManagement #ITIL #BusinessAlignment #ITSM #ContinualServiceImprovement #ProcessImprovement
Management’s formally documented expectations and intentions. Policies are used to direct decisions and to ensure the consistent and appropriate development and implementation of processes, standards, roles, activities, IT infrastructures, etc. They are part of a plan of action that guides...
Generally a reference to a system, organization, or process that operates across international borders on a 7× 24 basis. Also used to mean all-encompassing, as in a global change. #SupportModels #OrganizationalChangeManagement #BusinessAlignment